Avolites offer a range of servicing and repairs for all of your products. Turnaround times can vary between 5-10 business working days from the date we receive the product.
Once we have received your product and applied diagnostics, we will then contact you with a service/repair quotation. We aim to complete your diagnostics within 5 working days of it being received.
The following form(s) will need to completed, printed and attached to your shipment:
Note: You are responsible for arranging the delivery for your Avolites product.
The product(s) must be shipped in a flight case (excluding accessories) or packaged in a strong inner and outer box using bubble wrap/foam wrapping. We cannot be held responsible for damages during transit.
During service and repair, a ‘Factory Erase’ recovery will be applied. Therefore, we recommend creating a back up of all show files and custom personalities before sending in your product.
Please visit https://www.avolites.com/find-a-distributor and contact your local or closest International Avolites Distributor/Support Team for servicing and repair.