I don’t have a personality for my LED Parcan, help!

• Don’t worry! First, try updating the library. Next, we have 2 solutions for you if you can’t get hold of our lovely personality department – you can either use our inbuilt personality constructor software, or use one of the Generic files.
• Personality Builder – on the Tiger Touch and Expert, if you go into the Toolbar options, and look in the Additional Programs Tab. Check out the Quick Start Guide under Help!
• We also have a number of files for unknown and new fixtures under the Generic option in Manufacturers. There are all kinds of configurations of LED, Strobe, Scrollers and Haze machine options to choose from.
• If it is a new fixture which isn’t yet in the library, please submit a request to the personality website so we can add it to the library!